""

Stay in the loop with push notifications

Get helpful reminders like deposit, withdrawal, credit card repayment and security notifications when there are changes to your accounts.

Update notification settings

What are Push Notifications?

Push notifications are real-time updates sent to your mobile device. You can choose to be informed every time money goes in and out of your accounts, when a credit card repayment is due, or if you’ve changed your daily limit or contact details. This is a free service that can be set up in Online Banking or the Westpac App.

How to set up Push Notifications

In the Westpac App

Make sure you update to the latest version of the app. 

  1. Search Notifications and marketing in the Smart Search bar
  2. Select the notifications you want to receive

In Online Banking

  1. Go to Services > Preferences
  2. Select Notifications and marketing
  3. Select the notifications you want to receive

Why activate push notifications

  • Stay informed of your deposits and withdrawals

    Get a push notification regarding your ATM deposits or withdrawals.

  • Know when and where your money is going

    Stay on top of deposits and withdrawals on your transaction, savings or credit card accounts, like when you get paid, or a regular withdrawal is made for a gym membership or insurance premium.

  • Detect fraudulent activity instantly

    Increasing your awareness of your account activity, could make it easier to spot suspected fraudulent transactions. Learn more about how Westpac protects you by visiting our Security hub. 

Customise your Notifications

Choose your notifications

To customise your notifications in the Westpac App, search Notifications and marketing in the Smart Search bar.

Transaction notifications

Turn notifications on or off to see credits or debits from your accounts.

Security and payment reminders

Turn Push notifications on or off for credit card payment reminders as well as for changes to your personal details or daily payment limit.

Download the Westpac App

Download from the Play Store

Download from the App Store

Frequently asked questions

What is a Push notification and what notifications are available?

A Push notification is a notification sent to your registered device(s) for:

  • Deposits such as a salary payment or payments from friends or family
  • Transfer between accounts
  • Pay Anyone, Osko®, PayID® & BPay® payments
  • Direct debits and card purchases, for example memberships and subscriptions and, credit and debit card purchases
  • ATM transactions
  • Credit card repayment reminders
  • Change of Daily Payment Limit
  • Change of contact details
  • Your new or replacement of lost/stolen card is on the way
  • Credit card due to expire
  • PartPay payment reminders
  • Personalised insights about your money
  • Insights about features to help with managing your money

 

Setting up Push notifications may assist in early detection of fraudulent activity, help you stay informed and manage your finances.

You can control the notifications you receive in the Westpac App by searching for Notifications.

 

Transaction notifications by account type

  • Deposit 
  • Withdrawal

Security

  • Change of personal details
  • Change of personal Daily Payment Limit

Credit Card

  • Credit card repayment reminder
     

You can also stop receiving Push notifications on your device by searching Notifications in the Westpac App and navigating to Manage push notification devices and tapping Remove for the appropriate device.

Opting out of personalised insights via push, can be completed via Notifications & Settings/Insights and switching the toggle off.

Push notifications relating to new or replacement of lost/stolen card and card expiry cannot be switched off (without opting out of push notifications).

Push Notifications FAQs

To find your answers faster search the FAQs for Push Notifications.

 

Supported Devices

For the best Westpac App experience, check your browser and operating system are up-to-date.
 

Online Banking Features

These easy to use Online and Mobile Banking features will give you a better view of your finances.
 

Need to register?

Register for Westpac Online Banking in minutes.

Register

Contact us securely

Call us from the Westpac App to skip the security questions and talk to the right person.

Contact us in the Westpac App

Any questions?

Find your answers faster in our popular FAQ topics.

Search FAQs

Things you should know

Read the Westpac Online Banking Terms and Conditions (PDF 408KB) at westpac.com.au before making a decision and consider whether the product is right for you.

iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a Service mark of Apple Inc.
Android, Google Play and the Google Play logo are trademarks of Google LLC.

BPAY and OSKO are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518

PayID is a registered trademark of NPP Australia Limited.